A little help.

Has your download link expired?

Your private purchase page, installer link, and on-page backup license key are available for 30 minutes after payment confirmation. The license itself does not expire when the page closes.

1. Email support@plicsy.com, preferably from the address you used at checkout.
2. Tell us you need the installer again. Include your Stripe receipt or approximate purchase date if available, so we can locate your payment.
3. After verifying your purchase, support will help you regain access to your personal installer and license.

You do not need to make another purchase. Recovery is handled personally by support. If you no longer have access to your checkout email, explain that in your message and we’ll help verify the purchase another way.

Installation or activation help

Start with the installation guide. If you still need help, send us your macOS version, Photoshop version, and the exact error message. A screenshot of the error can help too.

The current installer is unsigned. If macOS blocks it, contact us; do not disable your Mac’s security protections globally.

Do not email your password, payment-card details, license key, personal installer, or private Photoshop files. A purchase reference and a description of the problem are enough to get started.

Would you like a refund?

You can request a full refund within 14 days of purchase, without giving a reason, even if you have already used Plicsy. Email support@plicsy.com or read the full refund policy.